Privacy Policy – WillingLink by FretGone LLC
This Privacy Policy describes how FretGone LLC ("we", "us", or "our") collects, uses, and discloses your information when you use the WillingLink website and related services.
1. Information We Collect
We may collect the following information when you use our site:
- First and last name
- Email address
- Phone number
- Housing preferences or other details you voluntarily provide through forms or messages
- Technical information such as IP address, browser type, and device information
2. How We Use Your Information
We use the information we collect to:
- Respond to your rental inquiries and housing requests
- Coordinate viewings, share landlord contact details, and provide customer support related to your search
- Send service-related updates you have requested or opted into
- Improve our website, services, and user experience
We do not use your information for unrelated promotional campaigns. Our SMS program is limited to transactional and informational messages tied to your housing inquiry.
3. SMS Communication
If you submit your phone number and opt in on our contact form, you consent to receive transactional and informational text messages from FretGone LLC (WillingLink) about your rental inquiry. These messages may include viewing confirmations, landlord contact details, follow-up questions about your housing needs, and related customer-care messages.
Message frequency may vary depending on your inquiry and listing activity. Message and data rates may apply according to your mobile carrier plan. You may opt out of SMS communication at any time by replying STOP to any message. For help, reply HELP or contact us at contact@fretgone.com.
We do not sell your phone number. SMS delivery may involve trusted service providers (such as messaging platforms) solely to deliver messages on our behalf.
Consent to receive SMS messages is not required to use our service. If you prefer not to receive text messages, you can contact us by email at contact@fretgone.com.
4. Information Sharing
We do not sell your personal information. We may share information only as needed to operate our services—for example, with SMS delivery providers, hosting providers, or when required by law.
5. Data Retention and Security
We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. We use reasonable administrative, technical, and organizational measures to protect your information.
6. Your Rights
You may contact us to:
- Request access to or a copy of your personal information
- Update or correct your contact details
- Withdraw SMS consent by replying STOP or contacting us directly
- Request deletion of your information, subject to legal obligations
7. Contact Us
For questions about this Privacy Policy, please contact: contact@fretgone.com.
See also our Terms and Conditions.
Company
FretGone LLC — WillingLink